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    Privacy Policy

    1. Introduction

    At Heaven Fragrance, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website, make purchases, or engage with our services.

    2. Information We Collect

    We collect several types of information to provide and improve our services to you:

    • Personal Information: When you make a purchase, create an account, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
    • Order Information: We collect details about the products you purchase, billing information, and any special requests you make during the checkout process.
    • Cookies: We use cookies and similar tracking technologies to enhance your user experience and gather information about how you use our website.

    3. How We Use Your Information

    Your personal information is used for various purposes, including:

    • Order Processing: To process your orders, verify payment, and fulfill shipping requests.
    • Customer Service: To respond to your inquiries, provide customer support, and resolve any issues related to your orders.
    • Marketing Communications: To send promotional emails, newsletters, or offers related to Heaven Fragrance. You can opt out at any time by unsubscribing.
    • Improving Our Website: To enhance user experience by analyzing website usage and behavior patterns.
    • Legal Compliance: To comply with applicable laws, resolve disputes, and enforce agreements.

    4. How We Protect Your Information

    We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. These measures include:

    • Encryption: We use encryption (SSL/TLS) to secure sensitive data during transactions.
    • Access Control: Only authorized personnel have access to personal data for legitimate business purposes.
    • Secure Payment Systems: Payments are processed through trusted third-party payment providers, and we do not store your payment details.

    While we take these steps to safeguard your data, no system is 100% secure. We cannot guarantee the absolute security of your information.

    5. Sharing Your Information

    We may share your personal information with third parties in the following circumstances:

    • Service Providers: We may share your information with trusted service providers to perform services such as payment processing, order fulfillment, marketing, and customer support.
    • Legal Requirements: We may disclose your information if required by law or to protect our rights, property, and safety, or the rights and safety of others.
    • Business Transfers: If Heaven Fragrance undergoes a business transaction such as a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

    We do not sell or rent your personal information to third parties for their marketing purposes.

    6. Your Data Protection Rights

    You have the following rights regarding your personal data:

    • Access: You can request access to the personal data we hold about you.
    • Correction: You can update or correct inaccurate information.
    • Deletion: You can request the deletion of your personal data, subject to certain conditions.
    • Opt-out of Marketing: You can unsubscribe from our marketing communications at any time.
    • Data Portability: You can request a copy of your personal data in a structured, commonly used format.

    If you wish to exercise any of these rights, please contact us at support@heavenfragrance.com.

    7. Cookies and Tracking Technologies

    We use cookies and similar technologies to track and improve your experience on our website. Cookies are small text files stored on your device that help us recognize your preferences, improve functionality, and analyze website traffic.

    By using our website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.

    8. Third-Party Links

    Our website may contain links to third-party websites or services. These third-party sites have their own privacy policies, and we are not responsible for their practices. We recommend that you review the privacy policies of any third-party websites before providing any personal information.

    9. Changes to This Privacy Policy

    We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date" at the top of the policy. Please review this policy periodically for any updates.

    10. Contact Us

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: