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    Terms & Conditions

    1. Introduction

    Welcome to Heaven Fragrance! These Terms and Conditions govern the use of our website and the purchase of our products. By using our website and placing an order, you agree to these terms. If you do not agree to these terms, please do not use our services.

    2. Information About Us

    Heaven Fragrance is an online store offering a wide range of luxury perfumes. We are registered as a business entity under the name Heaven Fragrance and are located at [Company Address]. Our email for customer service is support@heavenfragrance.com.

    3. Products and Pricing

    All products listed on our website are described as accurately as possible. However, we cannot guarantee that product images, descriptions, or packaging will be exactly as seen in person. Prices are displayed in [Currency] and are subject to change without prior notice.

    • All prices are inclusive of taxes unless stated otherwise.
    • We reserve the right to modify product pricing at any time without prior notice.
    • Special offers or discounts may have limited availability and specific terms and conditions.

    4. Account Registration

    To place an order, you may be required to register an account with us. You agree to provide accurate and complete information during registration and maintain the security of your account. You are responsible for keeping your login credentials confidential.

    • By creating an account, you agree to receive promotional emails and updates from Heaven Fragrance.
    • You can unsubscribe from our emails at any time using the unsubscribe link in the email footer.

    5. Ordering and Payment

    By placing an order on our website, you make an offer to purchase the selected products, which is subject to our acceptance. Once your order is confirmed, we will send you an order confirmation email.

    • We accept the following payment methods: Credit/Debit cards, PayPal, and other secure online payment options.
    • Payments are processed securely through a third-party payment provider, and we do not store your payment information.
    • We reserve the right to cancel an order for reasons such as payment failure, out-of-stock items, or suspicion of fraudulent activity.

    6. Shipping and Delivery

    We offer worldwide shipping for all orders. Shipping costs will be calculated at checkout based on your location and the size of your order.

    • Orders will be processed within 2-5 business days from the date of purchase.
    • Delivery times vary depending on the shipping destination and method selected at checkout.
    • We are not responsible for any customs duties, taxes, or import fees for international shipments.
    • If your order is delayed or damaged during shipping, please contact us immediately for assistance.

    7. Returns and Refunds

    We want you to be satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day return policy on unopened and unused items.

    • Returned items must be in their original, unused condition with all packaging intact.
    • To request a return, please contact our customer support team at support@heavenfragrance.com.
    • Refunds will be issued to the original payment method once the return is processed and inspected.
    • We do not accept returns on opened perfumes or items purchased with a discount.

    8. Privacy Policy

    We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website or make a purchase.

    • We collect personal information such as your name, email address, shipping address, and payment details to process your order.
    • We do not share your personal information with third parties without your consent, except where necessary for processing your order or complying with legal obligations.
    • For more details, please read our full Privacy Policy.

    9. Limitation of Liability

    Heaven Fragrance is not liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products. Our total liability is limited to the amount you paid for the product.

    10. Governing Law

    These Terms and Conditions are governed by the laws of [Your Country]. Any disputes or legal actions arising from these terms will be resolved in the courts of [Your Jurisdiction].

    11. Changes to Terms and Conditions

    Heaven Fragrance reserves the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective as soon as they are posted on this page. It is your responsibility to review these terms periodically.